Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Air India1332 Reviews

    ✅ Trip Verified | Customer Service is the worst. Screen in 14hrs flight was not working, I was told 95% of screen were out. So this is an on going issue. Seats look dirty, very dirty, bought couple of seats… Read more
  • 2/10

    TAP Portugal1522 Reviews

    ✅ Trip Verified | I haven’t flown TP since 1966 when a taxi driver in Lisbon told me and my parents that TAP stood for take another plane. I always thought it was a good joke, but didn’t experience their… Read more
  • 2/10

    American Airlines5964 Reviews

    Not Verified | Yesterday, I traveled from Doha to Philadelphia on May 14th, 2024. While I appreciated the hard work of the American Airline cabin crew, I encountered an issue regarding access to drinking water. When I raised the concern,… Read more
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Latest Seat Reviews

  • 1/10

    Wizz Air24 Reviews

    Not Verified | Visibly uncleaned and undisinfected lounge after the previous flight! Old, almost worn out and visibly not regularly cleaned upholstery on the seats. Narrow and uncomfortable. Видимо непочистен и недезинфекциран салон след предишния полет. Стара, почти захабена и… Read more
  • 3/10

    WestJet Airlines12 Reviews

    Not Verified | Most uncomfortable seat I have ever been in, especially since it was a 5 hour flight. Absolutely no leg room, poor recline on seats, hard uncomfortable, narrow seats. The pilot and staff did a great job but… Read more
  • 8/10

    Buddha Air1 Reviews

    ✅ Trip Verified | Seats are better than what would be expected of a 42 seater aircraft. sufficient legroom, width and recline. nice, clean and soft. my seat was positioned and aligned with the window for a perfect view of… Read more
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Latest Lounge Reviews

  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more
  • 10/10

    China Airlines23 Reviews

    ✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read more
  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
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Latest Airport Reviews

  • 1/10

    San Juan Airport38 Reviews

    ✅ Trip Verified | This was the worst experience trying to board the flight! The ticket agent didn't understand, or speak, English! She was saying 'no 1' over and over. She was trying to tell us to get at the… Read more
  • 10/10

    Beirut Airport40 Reviews

    Not Verified | This airport has beautiful views of the tarmac and a nice and comfortable lounge, with easy check in and very friendly staff. The food is amazing with an amazing variety of restaurants. Read more
  • 3/10

    New York JFK Airport589 Reviews

    Not Verified | Appallingly rude staff throughout, from TSA to Duty Free staff to Aer Lingus check-in staff. Horrible people employed to deal with customers who pay their wages. Have to say TSA at Terminal 5 O'Hare in Chicago a… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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